IT ARCHITECTURE IN VR

IT ARCHITECTURE IN VR

IT ARCHITECTURE IN VR

Until recently, omnipotent and outdated IT systems were running at insurer Achmea to support an insurance product for VvEs. Until it was time for a transformation. SAP, a major brand of Enterprise Resource Planning software, would henceforth be the basis for the new IT landscape. In it, all IT systems are connected to each other. A nice thought, but that meant a change from the old way of working to the new way of working. And change is not always easy for the employees, who have to deal with it.

Share your challenge?

Achmea Metropolis

ALL IT'ERS ON THE SAME PAGE

How nice it would be if every IT person could discover what the new IT landscape means and how all the separate systems work together in it. Once Achmea's, surely nearly 1,000, employees understand that, they will see much better why the change in IT architecture is important. Logical right? You like to see what you're doing it all for!

How nice it would be if every IT person could discover what the new IT landscape means and how all the separate systems work together in it. Once Achmea's, surely nearly 1,000, employees understand that, they will see much better why the change in IT architecture is important. Logical right? You like to see what you're doing it all for!

How nice it would be if every IT person could discover what the new IT landscape means and how all the separate systems work together in it. Once Achmea's, surely nearly 1,000, employees understand that, they will see much better why the change in IT architecture is important. Logical right? You like to see what you're doing it all for!

Achmea's IT architecture in focus

Hendrie ter Harmsel

Agile Product Manager, Achmea

"We got exactly the right result. We don't have the knowledge of VR, C4Real clearly does. We are happy that they were able to translate our thinking into a working application. The creativity and knowledge of the project team makes us really proud to share this project with our employees as well as our customers. This allows us to really bring our IT architecture closer to the employees and I think that's where the future really lies."

Positive attitude through impressive VR solution

THE SOLUTION

Involving all IT staff in a change process is a tough job. Everyone has an opinion and they all have to be on the same page. Achmea realized this very well. That was the moment that Achmea called in the help of C4Real.


Achmea's question was: help us explain in a visual way how the old and new IT infrastructure works in order to realize a successful business implementation of products realized with the new IT architecture. The goal here was to create a positive attitude about the renewed IT landscape and reduce resistance as much as possible. Plus realizing a successful business implementation of new IT systems, in this case for VvEs.


Our answer and concept was: Visualize the complexity of the system by creating a metaphor with something that all IT people understand. And to communicate this through an innovative technology, to really excite and interest these IT people. This has succeeded with Metropolis, the Achmea IT city, in Virtual Reality.

Involving all IT staff in a change process is a tough job. Everyone has an opinion and they all have to be on the same page. Achmea realized this very well. That was the moment that Achmea called in the help of C4Real.


Achmea's question was: help us explain in a visual way how the old and new IT infrastructure works in order to realize a successful business implementation of products realized with the new IT architecture. The goal here was to create a positive attitude about the renewed IT landscape and reduce resistance as much as possible. Plus realizing a successful business implementation of new IT systems, in this case for VvEs.


Our answer and concept was: Visualize the complexity of the system by creating a metaphor with something that all IT people understand. And to communicate this through an innovative technology, to really excite and interest these IT people. This has succeeded with Metropolis, the Achmea IT city, in Virtual Reality.

Involving all IT staff in a change process is a tough job. Everyone has an opinion and they all have to be on the same page. Achmea realized this very well. That was the moment that Achmea called in the help of C4Real.


Achmea's question was: help us explain in a visual way how the old and new IT infrastructure works in order to realize a successful business implementation of products realized with the new IT architecture. The goal here was to create a positive attitude about the renewed IT landscape and reduce resistance as much as possible. Plus realizing a successful business implementation of new IT systems, in this case for VvEs.


Our answer and concept was: Visualize the complexity of the system by creating a metaphor with something that all IT people understand. And to communicate this through an innovative technology, to really excite and interest these IT people. This has succeeded with Metropolis, the Achmea IT city, in Virtual Reality.

Metropolis, the Achmea IT city

THE PROCESS

In a city, all buildings and roads are connected. Just like in an IT system. Put on the VR glasses and you are welcomed to Metropolis. In this VR city, each IT component is represented as a structure. Look there, the police station, which represents Achmea's IT fraud center! All the highway junctions are APIs (connections between the various IT systems) and the central station symbolizes the customer portal. Everything is interconnected, just like the IT systems. The city is alive!


The story of Metropolis is a truly interactive experience with a storyline. Within the city, all the buildings have interaction points and all tell part of the story. You can move around and around the city with your VR controllers. Here are interactive points that explain parts of the IT systems, through animations and videos. This clarifies the role of each component and what it does in the bigger picture. This has been a big part of the successful implementation of the new IT system.

In a city, all buildings and roads are connected. Just like in an IT system. Put on the VR glasses and you are welcomed to Metropolis. In this VR city, each IT component is represented as a structure. Look there, the police station, which represents Achmea's IT fraud center! All the highway junctions are APIs (connections between the various IT systems) and the central station symbolizes the customer portal. Everything is interconnected, just like the IT systems. The city is alive!


The story of Metropolis is a truly interactive experience with a storyline. Within the city, all the buildings have interaction points and all tell part of the story. You can move around and around the city with your VR controllers. Here are interactive points that explain parts of the IT systems, through animations and videos. This clarifies the role of each component and what it does in the bigger picture. This has been a big part of the successful implementation of the new IT system.

In a city, all buildings and roads are connected. Just like in an IT system. Put on the VR glasses and you are welcomed to Metropolis. In this VR city, each IT component is represented as a structure. Look there, the police station, which represents Achmea's IT fraud center! All the highway junctions are APIs (connections between the various IT systems) and the central station symbolizes the customer portal. Everything is interconnected, just like the IT systems. The city is alive!


The story of Metropolis is a truly interactive experience with a storyline. Within the city, all the buildings have interaction points and all tell part of the story. You can move around and around the city with your VR controllers. Here are interactive points that explain parts of the IT systems, through animations and videos. This clarifies the role of each component and what it does in the bigger picture. This has been a big part of the successful implementation of the new IT system.

The results

- Onboarding IT architecture of IT staff after one day instead of three months.
- Zero defects at going live of the VvE system.
- Extremely high reach of Metropolis with IT staff: 300 interested people instead of maximum 50 with new concepts.

In short: very good results for Achmea Metropolis! Partly for this reason, C4Real together with Achmea won an AGM award for this production.

- Onboarding IT architecture of IT staff after one day instead of three months.
- Zero defects at going live of the VvE system.
- Extremely high reach of Metropolis with IT staff: 300 interested people instead of maximum 50 with new concepts.

In short: very good results for Achmea Metropolis! Partly for this reason, C4Real together with Achmea won an AGM award for this production.

- Onboarding IT architecture of IT staff after one day instead of three months.
- Zero defects at going live of the VvE system.
- Extremely high reach of Metropolis with IT staff: 300 interested people instead of maximum 50 with new concepts.

In short: very good results for Achmea Metropolis! Partly for this reason, C4Real together with Achmea won an AGM award for this production.

Award Winning Case

Achmea Metropolis turned out to be very successful. Both internally, with stakeholders and employees, and for C4Real. Together we won a Hermes Award, a Communicator Award and an AGM for this production!

Achmea Metropolis in pictures

Do you have a question or challenge?
Share your story

Do you have a question or challenge? Share your story

Do you have a question
or challenge?
Share your story